Royal Arc Realty (“Royal Arc Realty”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with royalarcrealty.com, contact us through WhatsApp, submit an enquiry, or use our services.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Information you provide directly

When you contact us or submit an enquiry, we may collect:

  • Full name
  • Mobile/WhatsApp number
  • Email address
  • Preferred property type
  • Approximate budget
  • Preferred location
  • Buying or investment requirements
  • Any other information you voluntarily provide to our team

You are not required to provide information that is not necessary for your enquiry. However, withholding certain information may limit our ability to respond to your requirements.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Approximate location
  • Date and time of your visit
  • Referring website
  • Website interaction and usage information

This information helps us understand website usage and improve our services and user experience.

2. How We Use Your Information

We may use the information collected from you to:

  • Respond to your property enquiries
  • Understand your property requirements
  • Recommend suitable properties and projects
  • Arrange property consultations or site visits
  • Communicate with you through phone, WhatsApp, SMS, or email
  • Provide information about properties, projects, offers, and services
  • Improve our website and services
  • Maintain records of enquiries and communications
  • Prevent fraudulent, abusive, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

We will use your information for legitimate business purposes and in accordance with applicable law.

3. WhatsApp Communication

If you choose to contact Royal Arc Realty through WhatsApp, the information you provide may be processed through WhatsApp and its applicable privacy practices.

By initiating a WhatsApp conversation with us, you acknowledge that communications may take place through a third-party messaging platform.

Our official WhatsApp contact number is:

+91 87968 69009

4. Property Enquiries

When you enquire about a property, we may use the information you provide to identify and recommend properties that may match your requirements.

Where relevant, we may share necessary enquiry information with the concerned developer, project representative, or authorized sales partner for the purpose of responding to your enquiry or facilitating a property transaction.

We do not intend to sell your personal information as a standalone product.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, remember preferences, and analyze website performance.

Cookies may help us understand:

  • Which pages are visited
  • How visitors navigate the website
  • Website performance
  • General visitor preferences
  • Marketing and advertising effectiveness

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Analytics and Third-Party Services

We may use third-party services such as website analytics, advertising, communication, hosting, maps, forms, or other technology providers.

These providers may process certain information according to their own privacy policies and applicable terms.

Examples may include services used for:

  • Website analytics
  • Performance monitoring
  • Google Maps or location services
  • WhatsApp communication
  • Contact forms
  • Website security
  • Advertising and remarketing

We encourage users to review the privacy policies of relevant third-party services.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online communication system, or electronic storage method can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

8. Sharing of Information

We may share information when reasonably necessary with:

  • Property developers
  • Authorized channel partners or project representatives
  • Service providers supporting our website or business operations
  • Technology and communication service providers
  • Professional advisors where necessary
  • Government, regulatory, or law-enforcement authorities when legally required

We aim to limit information sharing to what is reasonably necessary for the relevant purpose.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Fulfil the purpose for which it was collected
  • Respond to enquiries
  • Maintain business and transaction records
  • Meet legal or regulatory obligations
  • Resolve disputes
  • Protect our legal rights

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

10. Marketing Communications

If you have provided your contact information or expressed interest in our properties, we may contact you regarding:

  • New property launches
  • Relevant projects
  • Property availability
  • Offers or updates
  • Site visits
  • Investment opportunities
  • Services provided by Royal Arc Realty

You may request that we stop sending promotional communications at any time by contacting us.

11. Your Privacy Choices

Depending on applicable law, you may contact us to:

  • Request information about personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Ask questions about how your information is being used

Some information may need to be retained where required by law or for legitimate business purposes.

12. Children’s Privacy

Our website and services are intended for adults and prospective property buyers, investors, and other users interested in real estate.

We do not knowingly collect personal information from children for the purpose of providing real estate services.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our website may contain links to external websites, including developer websites, property project websites, social media platforms, mapping services, or other third-party resources.

Royal Arc Realty is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to periodically review this page for the latest information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Royal Arc Realty

Office Address:
Office 433, 4th Floor,
Satya The Hive, Sector 102,
Gurugram, Haryana – 122006

Phone / WhatsApp:
+91 87968 69009

Website:
royalarcrealty.com

Privacy Notice

By submitting your details through our website, contact form, phone, or WhatsApp, you acknowledge that Royal Arc Realty may use the information provided to respond to your enquiry and assist you with your real estate requirements, subject to this Privacy Policy and applicable law.

Haryana RERA Registration: Applied & Pending

Legal note: This is professional website copy intended as a starting point. Because this is an Indian real-estate website collecting customer information and using WhatsApp/third-party services, have the final Privacy Policy reviewed by an Indian privacy/real-estate lawyer before publication, particularly for compliance with applicable data-protection requirements.